Shipping policy
Shipping Policy
We process and ship orders as quickly as possible to ensure timely delivery.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery. If there will be a significant delay in shipment, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic shipping: 2–5 business days
- International shipping: 5–10 business days
Delivery delays can occasionally occur due to customs or carrier issues.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped.
The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
We are not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide. Shipping times may vary depending on the destination country.
Contact Us
If you have any questions about your order or shipping, you can contact us at:
info@tinabulatovic.com